Information Guide
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Citizen guidance

Information Guide

Plain-language guidance for common government applications, documents, payments, and follow-up steps.

Popular guides

Start with the document or service you are trying to complete.

NIRA

Get a National ID or replace a lost card

Prepare identity documents, LC1 support where required, and know when replacement fees apply.

  1. 1Confirm your NIN or first-time status
  2. 2Prepare supporting documents
  3. 3Submit and track the request
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DCIC

Apply for a passport or renew one

Understand passport requirements, payment receipts, and the difference between new and renewal applications.

  1. 1Check passport type
  2. 2Pay the application fee
  3. 3Book or attend capture if required
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URSB / URA

Register a business and get a TIN

Move from business name or company registration to tax registration and certificates.

  1. 1Choose business structure
  2. 2Register with URSB
  3. 3Apply for tax registration
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UDLS / Ministry of Works

Renew a driving licence

Find the typical documents needed for driving permit renewal and related transport services.

  1. 1Check licence status
  2. 2Prepare NID and medical documents
  3. 3Submit renewal request
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Uganda Police Force

Request a police clearance certificate

Know the identity, fingerprint, purpose, and payment documents usually needed for clearance.

  1. 1Prepare identification
  2. 2Complete fingerprint capture
  3. 3Track certificate processing
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Ministry of Health

Book a public health appointment

Prepare patient details, facility preference, and basic medical notes before booking.

  1. 1Choose facility
  2. 2Enter patient details
  3. 3Confirm appointment time
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Application checklist

Before you apply

  • Use the same name order across IDs and certificates
  • Scan clear copies of supporting documents
  • Keep payment receipts and application references

Fees and processing

  • Free services still may require verification
  • Paid services show estimated government fees
  • Processing time may change if documents need review

After submission

  • Track using your reference number
  • Respond quickly to correction requests
  • Carry original documents for in-person verification