Services

NIRA

National ID Registration (First Time)

Register for your Uganda National Identification card. Mandatory for all citizens aged 16 and above.

NIRA

National ID Renewal

Renew an expired or damaged National ID card.

NIRA

Lost ID Replacement

Replace a National ID that was lost or stolen.

NIRA

Birth Certificate Registration

Register a birth and obtain an official birth certificate from NIRA.

NIRA

Death Certificate Registration

Register a death and obtain an official death certificate.

NIRA

Marriage Certificate

Obtain a certified marriage certificate for civil or customary marriages.

NIRA

Change of Name

Legally change your name on all government records.

Ministry of Internal Affairs

Citizenship Application

Apply for Ugandan citizenship by registration or descent.

NIRA

Adoption Registration

Register an adoption and update birth records for an adopted child.

NIRA / NITA-U

Digital Identity Wallet Setup

Set up your MyGov digital identity wallet linked to your NIN for seamless access to all government services.

DCIC

Ordinary Passport (New)

Apply for a Uganda ordinary passport valid for 10 years (adults) or 5 years (minors).

DCIC

Passport Renewal

Renew an expired or expiring Uganda passport.

DCIC

Emergency Travel Document

Urgent travel document for citizens who need to travel without a valid passport.

DCIC

Visa Application

Apply for an East African Tourist Visa valid for Uganda, Kenya, and Rwanda.

DCIC

Work Permit (Class G)

Obtain a work permit for foreign nationals employed in Uganda.

DCIC

Student Permit

Entry permit for foreign nationals studying at accredited Ugandan institutions.

DCIC

Alien Registration

Register as a foreign national residing in Uganda for more than 90 days.

DCIC

Citizenship by Naturalization

Apply for Ugandan citizenship after 20 years of continuous lawful residence.

URA

TIN Registration

Register for a Tax Identification Number, mandatory for all businesses and employed individuals.

URA

Income Tax Return Filing

File your annual individual or corporate income tax return online via URA web portal.

URA

PAYE Filing

File Pay-As-You-Earn tax for employees on behalf of your organization.

URA

VAT Registration & Filing

Register for Value Added Tax (required if annual turnover exceeds UGX 150M) and file monthly returns.

URA

Tax Clearance Certificate

Obtain a certificate confirming you have no outstanding tax obligations — required for government tenders.

URA

Customs & Import Declaration

Declare imported goods and pay applicable customs duties and taxes.

URA

Motor Vehicle Registration

Register an imported or locally assembled vehicle with URA.

URA

Vehicle Transfer of Ownership

Transfer a vehicle's registered ownership from seller to buyer.

URA

Tax Dispute Resolution

File an objection against a tax assessment you believe is incorrect.

URSB

Business Name Registration

Register a sole proprietorship or partnership business name with URSB within 2 working days.

URSB

Company Incorporation

Incorporate a private limited company under the Companies Act 2012.

URSB

NGO / CBO Registration

Register a Non-Governmental Organisation or Community Based Organisation.

URSB

Trademark Registration

Protect your brand, logo, or product name under intellectual property law.

URSB

Patent Registration

Register an invention or innovation to protect intellectual property rights in Uganda.

URSB

Annual Returns Filing

File mandatory annual company returns to maintain good standing with URSB.

Uganda Investment Authority

Investment License (UIA)

Obtain an investment license to set up a business qualifying for Uganda Investment Authority incentives.

URSB

Business Verification / Certificate

Verify a business registration or obtain a certificate of incorporation for official use.

UDLS / MoWT

Learner's Permit

Apply for a provisional driving permit to practice driving under supervision.

UDLS / MoWT

Driver's License (New)

Get your full Uganda driving permit after passing theory and practical driving tests.

UDLS / MoWT

Driver's License Renewal

Renew your expired Uganda driving permit.

UDLS / MoWT

Vehicle Number Plate

Apply for standard or personalised number plates for a registered vehicle.

UNBS / MoWT

Roadworthiness Inspection

Get your vehicle inspected and certified as road-safe by UNBS-authorised inspectors.

Uganda Police / KCCA

Traffic Fine Payment

Pay outstanding traffic fines and violations issued by Uganda Police or KCCA.

MoWT

PSV / Public Transport Permit

Obtain a public service vehicle permit for taxis, buses, and boda-bodas operating commercially.

UDLS / MoWT

International Driving Permit

Obtain an IDP valid for driving in most countries worldwide.

Uganda Police Force

Police Clearance Certificate (PCC)

Official certificate confirming you have no criminal record in Uganda — required for immigration, employment, and adoption.

Uganda Police Force

Good Conduct Certificate

Certificate of good conduct for local employment, voluntary work, or travel.

Uganda Police Force

Crime / Incident Reporting

File a formal police report for theft, assault, fraud, accident, or any criminal incident.

Uganda Police Force

Lost Document Report

File a police report for a lost National ID, passport, logbook, or other official document.

Uganda Police Force

Missing Person Report

File a formal report for a missing person to trigger a police search.

Uganda Police Force — CIID

Cybercrime & Fraud Reporting

Report online fraud, identity theft, cyberbullying, or digital financial crimes.

Judiciary

Court Case Status Check

Check real-time status and scheduled hearing dates for any active court case.

Judiciary

E-Filing of Court Documents

File pleadings, applications, and court documents electronically without physical presence.

Judiciary / ULAC

Legal Aid Application

Apply for free legal representation through the Uganda Legal Aid Service for those who cannot afford a lawyer.

Judiciary

Court Fee Payment

Pay court filing fees, fines, and bail amounts at designated collection points or online.

Judiciary

Certified Court Order / Judgment

Obtain a certified copy of a court judgment, decree, or order for official use.

Uganda Law Society

Lawyer / Advocate Verification

Verify whether a legal practitioner is registered and in good standing with the Uganda Law Society.

MLHUD

Land Title Search

Search the Uganda Land Registry to verify ownership, encumbrances, and legal status of a property.

MLHUD

First Registration of Land

Register land for the first time to obtain a certificate of title under the Registration of Titles Act.

MLHUD

Transfer of Land Ownership

Formally transfer a property title from seller to buyer after a land sale.

MLHUD / KCCA

Building Plan Approval

Submit architectural plans for review and approval before starting any construction.

MLHUD / KCCA

Occupancy Permit

Obtain an occupancy permit certifying a building is safe for use after construction.

MLHUD

Property Valuation

Official government valuation of property for tax assessment, mortgage, or sale purposes.

MLHUD

GIS Property Mapping

Access digital maps showing property boundaries, zoning, and land use for any area in Uganda.

Ministry of Health

Hospital Appointment Booking

Book an outpatient appointment at any government hospital or health centre nationwide.

Ministry of Health

Telemedicine Consultation

Consult a government doctor remotely via video or phone from any location.

Ministry of Health

NHIS Enrollment

Enroll in Uganda's National Health Insurance Scheme for subsidized government healthcare.

Ministry of Health

Vaccination / Immunization Certificate

Obtain an internationally recognized vaccination certificate (including Yellow Fever) for travel.

Ministry of Health

Medical Fitness Certificate

Get a certified medical fitness report for employment, driving licence, immigration, or insurance.

National Drug Authority

Drug / Medicine Verification

Verify whether a medicine or pharmaceutical product is approved by the National Drug Authority.

Ministry of Health / HPCAU

Medical Practitioner Licensing

Apply for or renew a licence to practice medicine, nursing, pharmacy, or allied health in Uganda.

Ministry of Health / NIRA

Birth Notification (Maternity)

Notify the government of a birth at a health facility to trigger automatic civil registration.

UNEB

UNEB Exam Results Verification

Verify O-Level (UCE) or A-Level (UACE) examination results online.

UNEB

UCE / UACE Certificate Request

Request a certified copy of your Uganda national examination certificate.

Ministry of Education & Sports

Government Scholarship Application

Apply for government-sponsored university places or scholarships through MOES.

HESFB

Student Loan Application (HESFB)

Apply for a student loan through the Higher Education Students Financing Board.

NCDC / MoES

Teacher's License Registration

Register as a qualified teacher and obtain a professional teaching licence from NCDC.

JAB / MoES

University Admissions (UBTEB/JAB)

Apply for placement at a public university through the Joint Admissions Board.

Ministry of Education & Sports

School Registration

Register a new private school or educational institution with the Ministry of Education.

MGLSD

Job Seeker Registration

Register as a job seeker on the national employment portal to access public and private sector opportunities.

MGLSD

Labour Dispute Reporting

Report a workplace dispute, unfair dismissal, or labour rights violation to the Ministry.

MGLSD

Foreign Worker Employment Permit

Obtain authorization to hire a foreign national in Uganda.

NSSF

NSSF Registration

Register as a member of the National Social Security Fund.

NSSF

NSSF Benefits Claim

Claim your NSSF retirement, emigration, or invalidity benefits.

UBTEB / MoES

Skills Certification (UBTEB)

Obtain official certification for vocational and technical skills from UBTEB.

MAAIF

Farmer Registration

Register as a farmer on the national agricultural database to access subsidies, extension services, and weather alerts.

MAAIF

Farm Input Subsidy Application

Apply for subsidized seeds, fertilizers, and pesticides under government agricultural support programs.

MAAIF

Livestock / Veterinary Permit

Obtain a permit for livestock movement, sale, or treatment by a licensed veterinarian.

MAAIF / UCDA

Agricultural Export Certification

Obtain a phytosanitary certificate for exporting agricultural produce from Uganda.

MAAIF — Fisheries

Fisheries License

Obtain a commercial fishing license from the Department of Fisheries Resources.

MAAIF

Crop Disease / Pest Alert Reporting

Report crop disease outbreaks or pest invasions for rapid government response.

NEMA

Environmental Impact Assessment (EIA)

Submit an Environmental Impact Assessment for projects that may affect Uganda's environment.

Ministry of Water & Environment

Water Abstraction Permit

Obtain a permit to abstract water from a river, lake, borehole, or any water body.

NFA / MWE

Forestry / Timber Permit

Obtain a permit to harvest timber or forest products from a licensed forest plantation.

NEMA / MWE

Wetland Use Permit

Apply for permission to conduct activities within or adjacent to a protected wetland area.

NEMA

Waste Management License

Obtain a licence to operate a waste collection, treatment, or disposal facility.

UMEME / REA

Electricity Connection Application

Apply for a new electricity connection to your residence or business from UMEME or rural electrification.

REA / MEMD

Rural Electrification Application

Apply for power connection under the Rural Electrification Agency program for off-grid areas.

ERA / MEMD

Solar System Licensing

Obtain a license to install, sell, or operate a commercial solar power system.

MEMD / Petroleum Authority

Fuel Station License

Apply for a licence to operate a petroleum fuel filling station.

UMEME

Power Outage Reporting

Report an unplanned electricity outage or fault on the national power grid.

MGLSD

Elderly Support Grant (SAGE)

Apply for the Social Assistance Grants for Empowerment (SAGE) monthly cash transfer for citizens aged 65+.

MGLSD

Disability Registration & Support

Register as a person with disability to access government welfare programs and assistive support.

MGLSD / Probation Office

Child Welfare & Protection Report

Report child abuse, neglect, or a child in need of care and protection.

MGLSD

Youth Livelihood Program Grant

Apply for startup business grants under the Youth Livelihood Program for youth aged 18–35.

MGLSD

Women Enterprise Fund Application

Apply for the government's Women Enterprise Fund to support women-owned businesses.

Office of the Prime Minister

Disaster Relief Assistance

Apply for government emergency assistance following a natural disaster, fire, or displacement.

KCCA / Local Gov.

Single Business Permit (Trading License)

Annual licence to legally operate any business within a city, municipality, or town council.

KCCA / Local Gov.

Property Rates Payment

Pay annual property rates charged by city or municipal councils on commercial and residential properties.

KCCA / Local Gov.

Market Stall / Vendor Registration

Register as a vendor in an official government market and get an official stall number.

KCCA / Health Dept.

Food Handling Certificate

Health certificate required to legally handle and sell food for human consumption.

KCCA / Local Gov.

Local Government Service Complaint

File a complaint about local government services — road conditions, garbage, water, permits.

Parliament of Uganda

Petition Submission

Submit a formal petition to Parliament on any matter of public interest for consideration by Parliament.

Parliament of Uganda

Bill Tracking

Track the progress of any bill currently before Parliament from first reading to assent.

Parliament / OPM

Public Consultation Participation

Participate in government public consultations on bills, policies, or national development plans.

Parliament of Uganda

MP Directory & Contacts

Access the official directory of Members of Parliament, their constituencies, and contact details.

Uganda Tourism Board

Tourism Business License

Obtain a tourism operator licence for a hotel, lodge, tour company, or safari operator.

Uganda Wildlife Authority

National Park / Wildlife Permit

Book permits for gorilla trekking, chimpanzee tracking, or other wildlife experiences in national parks.

Uganda Tourism Board

Tour Guide License

Obtain a professional tour guide license to operate legally in Uganda.

Ministry of Tourism, Wildlife & Antiquities

Cultural Heritage Site Event Permit

Apply for a permit to hold events or commercial activities at a gazetted cultural or heritage site.

Uganda Tourism Board

Hotel / Accommodation Grading

Apply for official star grading of your hotel or accommodation facility by Uganda Tourism Board.

Ministry of Finance / NITA-U

Government Payment Gateway

Make payments for any government service using Mobile Money, bank transfer, or card through the unified government portal.

Ministry of Finance

Government Receipt Download

Download an official receipt for any government payment made through MyGov UG.

Issuing Authority

Fine & Penalty Payment

Pay government fines — traffic, environmental, court, or regulatory — through the unified payment system.

NWSC / UMEME

Utility Bill Payment (NWSC / UMEME)

Pay water and electricity bills through the government integrated billing system.

NITA-U

Maya AI Citizen Assistant

Get instant AI-powered guidance on any government process, document requirement, or service — in English, Luganda, and Swahili.

NITA-U

Document Verification (QR/Barcode)

Instantly verify the authenticity of any government-issued document by scanning its QR code or barcode.

NITA-U / SkipQue

Smart Queue Booking

Book a virtual queue slot at any government office and receive SMS/app notification when your turn is near.

NIRA / NITA-U

Biometric / Facial Verification

Verify your identity using facial recognition linked to your NIN — for high-security government transactions.

NITA-U / Uganda Bureau of Statistics

National Open Data Portal

Access Uganda's official open government data — statistics, budgets, demographics, and service metrics.

UEDCL

New Electricity Connection (UEDCL)

Apply for a new electricity connection to your home or business from Uganda Electricity Distribution Company Limited (replaced Umeme April 2025).

UEDCL

Electricity Bill Payment

Pay your monthly electricity bill to UEDCL via mobile money, bank, or card.

UEDCL

Power Fault / Outage Report

Report an electricity fault, outage, or dangerous electrical installation to UEDCL for urgent response.

UEDCL

Prepaid Token Purchase

Purchase electricity prepaid tokens for your yaka meter online or via mobile money.

UEDCL

Electricity Meter Upgrade

Request an upgrade from a standard meter to a smart prepaid meter.

NWSC

New Water Connection (NWSC)

Apply for a new piped water connection to your home or business from the National Water and Sewerage Corporation.

NWSC

Water Bill Payment

Pay your monthly NWSC water bill online via mobile money, bank transfer, or card.

NWSC

Water Pipe Burst / Fault Report

Report a burst water pipe, water contamination, or service fault in your area.

NWSC

Water Quality Complaint

Report discoloured, smelly, or contaminated tap water supplied by NWSC.

Bank of Uganda

Financial Institution Verification

Verify whether a bank, SACCO, or financial institution is licensed by the Bank of Uganda.

Bank of Uganda

Mobile Money / Fintech Complaint

File a complaint against a mobile money provider or digital financial service with the Bank of Uganda.

Bank of Uganda / URA

Foreign Exchange Declaration

Declare foreign currency being imported into or exported from Uganda (amounts over USD 10,000).

NSSF

NSSF Member Statement

Access your NSSF contribution statement and savings balance online.

NSSF

NSSF Midterm Access Application

Apply to access 20% of your NSSF savings under the Midterm Access scheme (age 45+ or specific conditions).

NSSF

NSSF Employer Registration

Register your business as an NSSF-compliant employer and start deducting contributions for staff.

PostBank Uganda

PostBank Account Opening

Open a savings or current account with PostBank Uganda — government-owned bank with branches at all major post offices.

PostBank Uganda

Government Salary Account

Open a government employee salary account with PostBank Uganda linked to your payroll.

Electoral Commission

Voter Registration

Register as a voter on the Uganda national voters register to participate in elections.

Electoral Commission

Voters Card Collection

Collect your Uganda National Voters Card from the Electoral Commission.

Electoral Commission

Polling Station Finder

Find your designated polling station for upcoming elections using your NID or voters card number.

Electoral Commission

Political Party Registration

Register a political party or organisation with the Electoral Commission.

Inspectorate of Government (IGG)

Corruption / Misconduct Complaint

Report corruption, abuse of office, or misconduct by a government official to the Inspectorate of Government (Ombudsman).

Inspectorate of Government (IGG)

Assets Declaration (Public Officers)

Submit mandatory assets and liabilities declaration as required for public officers under the Leadership Code Act.

Uganda Human Rights Commission

Human Rights Violation Complaint

File a formal complaint about a human rights violation to the Uganda Human Rights Commission.

Uganda Bureau of Statistics (UBOS)

National Census & Statistics

Access Uganda Bureau of Statistics data — census results, population figures, economic statistics.

National Planning Authority (NPA)

National Development Plan Information

Access Uganda's National Development Plan (NDP) documents, sectoral plans, and development targets.

Uganda Communications Commission

SIM Card Registration

Register or verify your mobile SIM card linked to your National ID — mandatory under UCC regulations.

Uganda Communications Commission

Telecom Service Complaint

File a complaint about a mobile network, internet service provider, or broadcaster with UCC.

Uganda Communications Commission

Broadcasting License

Apply for a licence to operate a TV or radio station in Uganda.

Uganda Communications Commission

Internet Service Provider License

Obtain a license to provide internet services to consumers or businesses.

Civil Aviation Authority

Drone / UAV Operating Permit

Obtain a permit to operate an unmanned aerial vehicle (drone) for commercial or recreational purposes in Uganda.

Civil Aviation Authority

Aviation Safety Incident Report

Report a near-miss, unsafe aviation practice, or aircraft incident to the Civil Aviation Authority.

UNRA

Overweight Vehicle Permit (Axle Load)

Obtain a special permit to transport abnormal loads on national roads above standard axle weight limits.

UNRA

Road Works / Excavation Permit

Obtain a permit to carry out excavation or construction works on or near a national road.

UNRA

Road Defect Reporting

Report potholes, damaged bridges, collapsed culverts, or dangerous road conditions on national roads.

UNRA

Road Access Permit (New Junctions)

Apply for permission to create a new road access/junction connecting to a national road.

Uganda Railways Corporation

Railway Freight Booking

Book freight transport via Uganda Railways Corporation rail network.

Uganda National Bureau of Standards (UNBS)

Product Standards Certification

Obtain Uganda National Bureau of Standards certification to legally sell a product in Uganda.

Uganda National Bureau of Standards (UNBS)

Import Standards Inspection

Clear imported goods through UNBS standards inspection at Ugandan ports of entry.

Uganda National Bureau of Standards (UNBS)

Weights & Measures Calibration

Have your weighing scales, fuel pumps, or measuring instruments calibrated and certified by UNBS.

National Drug Authority (NDA)

Drug Registration (NDA)

Register a pharmaceutical product for manufacture or sale in Uganda.

National Drug Authority (NDA)

Pharmacy / Drug Shop License

Apply for a licence to operate a pharmacy, drug shop, or dispensary.

National Drug Authority (NDA)

Counterfeit Drug / Medicine Report

Report suspected counterfeit, substandard, or unregistered medicines to the National Drug Authority.